At Goodwill we care about the privacy of your data and are committed to protecting it. This Privacy Notice (hereinafter “Notice”) is here to help you to understand how your personal data is processed when:

• you visit our website, located at https://goodwills.site (“Website”) ;
• apply for cleaning services by filling out the form on the website.
• contact us via our support email address.

1. Who is responsible for processing your data?

The data controller is the self employee, registered at: Address: 121 Grove street post code EH38AA, Phone number: +44 739 303 36 56. In this document, we will call ourselves “Goodwill”, “we”.

The data processor is the self employee, registered at: Address: 121 Grove street post code EH38AA, Phone number: +44 739 303 36 56.

If you have any questions about your personal data, you can contact us at privacy@goodwills.site. You can also send us a paper letter to our above mentioned mailing addresses.

2. How do we collect and use data?

You can view our Website without providing your personal data to us. However, we will automatically receive certain technical data when you enter our Website.

2.1. Automatically collected data.

We automatically collect certain data to operate, maintain, and improve our Website or Mobile App. Such data includes:

• Browser and device information: we receive information about the device which you are using (type, model, online identifiers such as IP address, MAC address, etc.) also we receive information about your browser (type, version, language, etc.)
• Usage information: we collect the information relating to the usage of the Website, including your actions on the Website if such actions are present;
• Cookies and similar technologies. We use cookies for analytical purposes and to provide you with the features of our Website. You may disable cookies in your browser settings at any time. Find out more about our use of cookies in section 4 of this Notice.

2.2. Data you give us.

If you have applied for cleaning, we process the personal data you have stated in the Application form on our Website. Such data includes:

• biographical data: given name, surname (as full name);
• contact data: country of residence, city, postal code, street name, house number, email address, mobile phone number;
• other data: any other personal information you decide to share in the message to us or through email.

3. Why do we use your data?

In this section, we describe the purposes for which your data is used.

3.1. We process your personal data so that our employees can provide quality and timely cleaning services. If you leave a request on our website we will use this data to send you mail.

3.2. We use some of your personal data to improve your interaction with our Website, including: for analysis and statistics, as well as for the development of new functions of our Websites. The legal basis for processing is a legitimate interest. This kind of processing consists mainly of depersonalized data, hence it does not override your rights and freedoms.

3.3. We process your contact data in order to communicate effectively and to inform you about the issues related to our services that require your attention. If you provide us with your contact data we will send you news and updates about our services and conditions. You can always withdraw your desire to receive news and updates by clicking the link in the email, as an alternative you may withdraw your desire to receive news and updates by sending us an email to privacy@goodwills.site with the email topic “newsletter cancellation”.

4. Use of cookies.

A cookie is a file stored on a user’s hard disk containing user information. We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these cookies by changing your browser settings, but this may affect how the website functions. Also, you can opt-out by visiting the Network Advertising Initiative Opt Out page.

We’d also like to set optional cookies if you enable them. The cookies collect information in a way that does not directly identify anyone. They help us to improve our website by collecting and reporting information on how you use it. You can reject analytics cookies on cookie pop-up.

5. How do we share and disclose data?

We do not share and disclose your contact data to any third parties under this Notice.

However, we may share your personal data under the conditions of Safety, Legal purposes, and Law enforcement. We will disclose your personal data to third parties to the extent necessary to:

• comply with a government request, a court order or applicable law;
• defend ourselves against third-party claims;
• assist in fraud prevention or investigation.

6. How do we handle your data?

6.1. Security. We provide appropriate technical and organizational measures to protect personal data we process and maintain. For example, data that we receive is available only to authorized personnel.

If you have a reason to believe that your interaction with our Website is no longer secure, please immediately notify us by contacting us in writing at privacy@goodwills.site

6.2. Retention of your personal data. We retain your personal data for as long as necessary to fulfill the purpose of the data processing in accordance with this Notice. Usually we store your data for a period of 24 months from the time we receive your data. However, we may retain some data for backup and for compliance with our legal obligations.

7. How can you manage your personal data?

If you would like to execute any of your personal data rights such as: access, review, update, rectify, delete, object, restrict or execute your data portability right, you can email us at privacy@goodwills.site describing your request. In case you are unhappy with how we handle your data, you have a right to lodge a complaint with a supervisory authority.

8. How do we update this Notice?

Great Britain law and our practices may change over time. If we decide to update our Privacy Notice, we will post the changes on our Website. If we materially change the way we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our Privacy Notice and keep yourself informed of our practices.